Frequently Asked Questions.

1.- Can iQ Salon be used in a beauty salon, nail salon or spa?

 Yes. iQ Salon Software can be used in Hair Salons, Beauty salons, Nail salons, Massage and Day spa. Anywhere there is a need for a booking system and client records

2.- Can I use iQ Salon on my own PC?

Yes. You can use your own PC. iQ Salon Software will work on any PC running either Windows XP, Windows Vista, Windows7. Any new PC will be fine

3.- What support is offered and how much does it cost?

We offer FREE support with iQ Salon Software. Telephone, remote and email support.  Support hours are Monday to Friday 9am-5.30pm GMT although support is often available outside of these hours as well. We also include a service level agreement, which means you receive a high level of service from us e.g. we return your calls within a certain time and, if you need us urgently, we respond very quickly.

4.- How long will it take to setup IQ Salon in my salon?

You can be up and running straight away after entering all your info: Business, employees, customers, services, prices and products.

5.- What sort of training is there?

With us, you don’t need to worry about scheduling your staff out for a full day of training. Not travel costs, more convenient for you. iQ Salon Software is so easy that little training is needed. We simply do all training through the internet (LIVE 1 to 1, or 1 to group) in 2 easy bit size (each lasting 1hr) your staff stay alert throughout the training, and get the most out of your new salon software system.

6.- What about updates ?

iQ Salon Software updates are also FREE. We will contact you and update it for FREE . So Your iQ Salon Software will always be on the latest version.

7.- How does the “Setup and Go” text messaging work?

You can have text messages sent out automatically to Your customers mobile phone. You can choose to auto-send any of the following messaging with iQ Salon Software: Booking Reminders, Thanks, Happy Birthdays, No Show and Non Returners.

8.- Can I connect in from home?

Yes, with iQ Salon Software Home License you can. You will only need internet connection at your salon and at your Home.

Testimonials

I'd looked at other systems and chose iQ Salon because it's more affordable and the support is brilliant. A.P, London, UK.stars

Contact Us

  • 50A Croftdown Road. London NW5 1EN.
  • 0843 289 53 54